This Policy, Evly Pharma Cosmetics San. and Tic. A.S.’ye (“Evly”) belongs www.thepurestsolutions (“Site”) is prepared to inform Site visitors and ordering customers (“Buyer”) about cancellation and return of ordered products.

Regarding the cancellation and return of the products ordered by the Buyer; the relevant provisions in the Distance Sale Agreement (“S Contract”) signed between Evly and the Buyer remain valid.

Every product you receive is under the guarantee of our company.

You can return the The Purest Solutions box on the order you received with a customer service confirmation within 14 days without opening it in any way. Your order will be inspected after you arrive at our return warehouse and your refund will be made to your bank after you have been given your unopened confirmation.

Open and check the cargo before delivering the packages that you think were damaged during the shipment. If there is any damage to the product, do not take the product by holding the cargo company. Please note that in case you do not hold the trap, you have accepted that the cargo company has fully fulfilled its duty after the product is delivered.

In cases where any deterioration, breakage, destruction, rupture, use of the product and such conditions have been detected and the product is not returned to the customer at the time of delivery, the product is not returned and the price is not refunded.

If you return the product, your return will be finalized within seven (7) business days from the moment the product arrives at the company.

Credit card refunds will be made within five (5) business days after confirmation of the return process. Your bank may not reflect credit card refunds to your account during the same statement period. In this case, you need to call the credit card service of your bank.

For product complaints that may arise after the product reaches you, you can contact the customer service authority on 0 850 241 83 90. It will be compensated if it is determined that the problem is not user-borne.